ODU Research Computing Forum

Unable to access Wahab Open OnDemand due to time out

Technical Support
#1

I can’t seem to access Open OnDemand using my browser (in my case: Chrome browser on MacOS, whether in incognito or not).

URL attempted: https://ondemand.wahab.hpc.odu.edu/
results in this error message:

This site can’t be reached

Check if there is a typo in ondemand.wahab.hpc.odu.edu.

DNS_PROBE_FINISHED_NXDOMAIN

#2

The issue you are experiencing is a DNS error, it is caused by the DNS server from your ISP. This type of error is often resolved automatically after a short period of time. However, if you prefer a more immediate solution [which works well in the long run], you can try to change your DNS server to a public DNS server.

Here are some options:

  • Cloudflare DNS: 1.1.1.1 and 1.0.0.1

instructions: https://one.one.one.one/dns/

  • Cisco OpenDNS: 208.67.222.222 and 208.67.222.220

instructions: https://www.opendns.com/setupguide/

  • Google Public DNS: 8.8.8.8 and 8.8.4.4

instructions: https://developers.google.com/speed/public-dns